Privacy Policy

At DollarVapes.com (“we,” “our,” or “the Company”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described below.

1. Information We Collect

We collect information to process orders, improve our services, and ensure compliance with legal requirements.

A. Personal Information

When you interact with our website, we may collect:

  • Name – for account creation and order fulfillment

  • Email Address – for confirmations, support, and optional promotions

  • Phone Number – for delivery updates and customer service

  • Shipping & Billing Address – to complete and verify your order

  • Date of Birth – to confirm legal purchasing age (21+)

  • Payment Details – processed securely by third-party providers (we do not store full card data)

This information is collected when you place an order, register an account, subscribe to emails, or contact support.

B. Automatically Collected Data

We also collect non-identifiable information such as:

  • IP address

  • Device type and browser

  • Website activity (pages viewed, time spent)

  • Referral sources

This helps us improve performance, security, and user experience.

2. How We Use Your Information

We use your data for the following purposes:

Order Fulfillment

  • Process and confirm orders

  • Coordinate shipping and delivery

  • Provide tracking and updates

Legal Compliance

  • Verify age (21+) as required by law

  • Meet obligations under the PACT Act and related regulations

Customer Support

  • Respond to inquiries

  • Handle issues, returns, or refunds

Marketing (Optional)

  • Send offers, updates, and product news (only if you opt in)

  • You can unsubscribe at any time

Site Improvement

  • Analyze usage patterns

  • Prevent fraud and unauthorized activity

  • Improve website performance

3. Data Security

We take reasonable steps to protect your personal information, including:

  • Encrypted connections (HTTPS/SSL)

  • Secure payment processing through PCI-compliant providers

  • Restricted access to customer data

  • Routine monitoring for security risks

While we strive to protect your data, no system is completely secure.

4. Sharing of Information

We do not sell your personal data. However, we may share it in limited situations:

With Service Providers

  • Payment processors

  • Shipping carriers

  • Marketing tools (only with your consent)

For Legal Reasons

  • To comply with laws, regulations, or legal requests

  • To prevent fraud or protect our business

All third parties are required to handle your data responsibly.

5. Cookies & Tracking

We use cookies to improve your browsing experience, including:

  • Essential site functionality (cart, login)

  • Performance tracking

  • Personalization

  • Advertising and remarketing

You can manage cookie settings in your browser at any time.

6. Your Rights

You have control over your personal data. You may:

  • Request access to your information

  • Update or correct your details

  • Opt out of marketing emails

  • Request deletion of your data (subject to legal requirements)

To make a request, contact us at sales@dollarvapes.com.

7. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.

8. Regulatory Compliance

Dollar Vapes operates in accordance with all applicable U.S. laws, including the PACT Act.

We enforce:

  • Age verification (21+)

  • Adult signature upon delivery where required

  • Shipping restrictions based on local laws

  • Protection of minors (we do not knowingly collect data from underage users)

9. Updates to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page. Continued use of the site means you accept the updated terms.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

📧 sales@dollarvapes.com

Thank you for trusting DollarVapes.com. We are committed to protecting your privacy and providing a safe, reliable experience.